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Priority Shipping Times

United States: 7 - 15 Business days (Depending On State)

United Kingdom: 5 - 15 Business days

Canada: 7 - 20 Business days

Australia: 5 - 12 Business days

Due to a mix of circumstances beyond our control (pandemic, natural disasters & holidays) may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time. Sorry for the inconvenience

We thank you for your understanding. Until now you'll still be able to track your order!


Our Processing Times

Orders take 1-2 working days to process after placing the order.


Where can I find my tracking number?

When your items are shipped out, you should receive an automatic notification from our system via email providing you with a tracking number.

If you have trouble finding your tracking information, please contact hello@thefithoop.com for assistance. 


Unexpected Delays

In some instances, the delivery may take longer than the standard shipping times stated above. External factors might cause shipping delays such as international customs processing and holidays that we cannot control. Please contact us if your package is taking too long to arrive and we will work with you to resolve any situation.

If you have any other questions, feel free to contact us at hello@thefithoop.com

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